The Part Number can be found in the parts listing of an instruction booklet of a set, which can be accessed as a light blue link disguised as the set name beside “Model #” on this page, or on their website on the same page you found the Set Number. : Here it asks for Part Number and Quantities. They usually appear as three letters and two digits like GLB85, or five digits like 97449), and finally, Date Code (this is not necessary and can be left blank) In some cases the set will not be there, in which case my strategy is to search for the set on eBay, where sellers will usually have the Model Number in pictures or the description. : it will ask for brand (Mega Bloks or Mega Construx, depending on the age of the set), type of request (Parts), nature of request (whatever fits your situation), Model Number (this can be found by searching for it on the Mega Construx website by going through Worlds and searching by set. Through both recent and old posts it’s come to my attention that many people are not aware of something very important considering Mega’s track record: you can request missing, damaged, broken, or lost parts or figures from any old or current set free of charge, even if it’s your fault! This works for sets that are still on shelves, or some as old as the Dragons line (if parts are still in stock)īy using this website you just need the set and part information to request a piece or pieces. This is a repost and slight update of the original thread that has now been archived, which I am reposting so people can still reply to with any questions. You must send them an email, which you can do with on of the links below. You now actually get confirmation emails like the website says.Įdit #2: For the time being, Infinite sets are not in the database for the regular form. Emailing them now takes days or hours for a response instead of a week or more like before Requesting a broken figure may result in them asking you to ship them your broke figure to them (they’ll email you a prepaid label) before they send you a replacement Old sets may no longer have pieces or figures available Returns Policies may vary based on products and promotions.Important Edit #3: Mega has recently overhauled their system, so this post is kind of out of date. Large items delivered direct from our suppliers - up to 15 working days service - UK Mainland Addresses OnlyĮasy 30 days return, exchange unavailable. Scottish Highlands Postcodes (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-n 44, PH49-50, ZE ) 48 Hour DispatchĬhannel Islands, including Jersey and Guernsey (Sark, Alderney and Herm are an additional 1 days delivery from Guernsey) 48 Hour Dispatch Service Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders £35.00 and over Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders from £10.00-£34.99 Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders from £0.00-£9.99 ![]() Please note: a signature is required for most deliveries so please choose an address where someone is in. Larger toys are generally only shipped within Mainland UK and expected delivery times are included within the product pages. Larger items, primarily outdoor or ride-on products are shipped directly from Hamleys partners and may take longer to arrive. Should nobody be home, our courier will either Īn email advising you of their action will be sent to you. ![]() On the day of delivery you will receive a further email notification from our courier advising you that your order is out for delivery and advising you of an estimated delivery timeframe within 2 hours. ![]() **Our 48 hour service begins when orders are dispatched from our warehouse** Your Delivery UKįor orders dispatched from our warehouse you will receive a dispatch email from us including your tracking number and a link for you to keep an eye on your delivery. We offer a 48-hour courier service for most addresses in the UK, however, the following Scottish Highlands and the Channel Islands are a 48-72 hour delivery service (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, Jersey and Guernsey – Sark, Alderney and Herm are an additional day delivery from Guernsey). ![]() Unfortunately we cannot deliver to BFPO addresses and some large items are shipped directly from our suppliers who ship to the UK mainland only. We deliver to all addresses in the United Kingdom (UK) from £3.99. Valid on standard delivery UK mainland orders only, excluding large items delivered directly from our suppliers.
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